Reviews & Testimonials

“Great team! I worked with everyone, I think, on this last job and they did a beautiful job! I’m so happy with my AV system! They even integrated my lighting and Nest heating and AC system. I love being able to do it all from my phone. Thanks guys!”

 -Laurie K.

Exceptionally customer friendly and accommodating when ordering equipment. Installers were very professional and thorough. I am so happy to have chosen this company to get my A/V set up in my new apartment” 

-Judy C.

“We’ve been using Defined for years and will never go back. They consistently provide us with amazing service, from installation to upgrades to troubleshooting. Don’t know what we’d do without them. Thanks to Mark, Hailey, and the whole team for all that you do!” 


“Defined A/V- I have used before and clients were very happy with a large AV Set Up… So I contacted Defined once again for a new TV & Sound Bar at my home, they were and are very professional and dependable and knowledgeable about products and can design a system that meets or exceeds your expectations .. Install crew were nice and explained all questions as needed , they protected the wood floors and were always keeping things clean and organized. I am very happy with service and price and would recommend Defined A/V” 

-Mark S. General Cont. Ventura/Ojai Ca.

Mark and his team are very competent and knowledgeable, they solved all of my network and home theater needs. Mark went out of his way to find a solution for an issue with my security cameras that saved me money” 

-John S.

“We’ve used them twice now within a year and they have been incredibly professional and work with us to make the best possible A/V set ups that we need. Highly recommend them!”

-Jackson G.

This company is unbelievably professional and that attribute added to kindness is a game changer. In a world of technology and lack of connection, though they deal in that space, their customer service is impeccable.