Araknis provides a great network ecosystem. All their products are crafted to work together with ease, making for a fast, reliable network that is easy to keep up to date. Since every device is cloud controlled, we can view them all in a single dashboard. If we ever need to update or reconfigure a network device, we can usually do so remotely. We often find out if there is an issue with our clients network before they even notice it.
“I wish I could do more than 5 stars they are so wonderful. In a world of poor customer service they are such a great vendor. They have thought through my needs (I’m disabled) and have been there for me well beyond installation. I wish all vendors were as reliable, responsive, and all around wonderful. I highly recommend to all.”
-Nancy K
“Love Mark and the crew. We have been working with them for the past 4 years and would not trust anyone else to touch/set up our devices. They are super knowledgeable and very patient when their clients ask really stupid questions!! Recommend them 100%.”
-Sophie C
“Mark and his team provide great support and customer service. Their team is very knowledgeable and very professional. I have been working with them for several years. They replaced our complicated Crestron system with Control 4 and we absolutely love it. When problems arise, as they will with any technology, they are there to help you address it — quickly and with a positive attitude. I highly recommend Defined Entertainment for all your AV needs.”
-Kathleen H